Effective learning and skills programmes are vital for companies to address the challenges of the 21st century. Technological advancements have introduced new methods of producing, delivering, and consuming energy, with ‘green’ energy sources and self-generation experiencing growth alongside the rise in smart technology. Employees need training to use the latest tools, techniques, and processes.
Customer expectations regarding involvement with energy consumption and supply have also evolved, becoming more sophisticated. This demands that staff are equipped to foster a more collaborative and interactive customer relationship to establish and maintain excellent standards of customer care.
In addition to adapting to these significant shifts, energy and utilities companies must continue to deliver reliable and affordable energy while adhering to safety and business practice standards mandated by regulatory regimes.
Bright Dev assists its clients in developing both practical and interpersonal skills through innovative and interactive bespoke e-learning. As leaders in global learning, we help clients deliver effective and motivational training to a diverse and highly distributed international learning audience.