Consumers persist in cherishing their holiday time, but with changing customer preferences leading to different trends in travel experiences, companies must adjust their travel services and products accordingly. In recent years, the industry has undergone significant digitalization, marked by the surge in online comparison and purchase of travel deals and the increased use of mobile devices for bookings. Travel companies must refine their digital and social marketing techniques and provide consistent and excellent online customer service interactions as integral components of their offerings.

In addition to these emerging challenges, the industry must maintain a steadfast focus on prioritising the safety and wellbeing of international travellers and complying with crucial legislation.

Facing an operating environment rife with increased global competition, over-capacity, and rising fuel costs, running a travel business with maximum efficiency becomes imperative. Learning and development programmes can assist companies in seamlessly integrating new systems and processes, swiftly bringing teams up to speed with products, and ensuring all staff perform to their full potential. Whatever your business need or challenge, Bright Dev’s learning experts are adept at designing a highly effective bespoke training solution that will engage and delight your team.